ISC Learning Sessions

napta isc x shuttle 945x185 002

ISC X Learning Sessions

Are You Ready to Troubleshoot? TSC IV preparation - Martha McKinley, NAPTA TSC Coordinator

Attend this session to discuss: Overview of the competition phases, Qualifying Round delivery, Structure of the NAPTA Competition event, Examples of historical competition exercises, and Example competition round.


Attendees will become familiar with the criteria and knowledge needed in order to compete in the NAPTA Troubleshooting Competition.

Bloomin' Taxonomy - Tammy Netherland, Systran

How often have you wished for a tool to help design meaningful training? Come to this session and learn about a tried and true tool that helps create meaningful learning experiences.  When carefully crafting training using Bloom’s Taxonomy, you can help learners apply new skills and knowledge on their jobs.


After this session, attendees will be able to explain the various levels of Bloom’s Taxonomy and apply the concepts to training design.

Champions Network-Creating Classroom Leaders - Glenn Johnson, BASF

Champions receive and provide information on manufacturing related activity in their community/school, communicate to potential candidates through outreach initiatives and seek to increase manufacturing-related course enrollments.


Learn how and receive delivery assets to:

  • Increase student enrollments in manufacturing and STEM related courses via outreach
  • Educate and engage students about the exciting careers that manufacturing offers
  • Serve as the advocate and single point of contact for high schools in the region
  • Receive and provide information on manufacturing related activity in your community/school
  • Build a network of committed "Champions" for the industry

Driving Learning Retention - Duncan Welder IV, RISC Inc

What makes training effective? What can we do to help students retain and apply what they learn?  In this session, we will discuss common challenges to both instructor-led and online training, review techniques for improving learner retention and identify ways to build a continuous improvement process for training materials.


Attendees will have the ability to incorporate classroom techniques that leverage neuroscience to help drive learner retention.

Effective Lab Presentations - Vicki Newby, Lamar Institute of Technology

Many of us have been successful developing our presentation skills, this presentation reviews some time proven methods of keeping your presentation fresh and interesting to your students and business associates.  Great presenters are always looking at ways to become better.  What skills work, what mannerisms distract, what do we do instinctively that we should do purposefully?  Those are questions that this presentation hopes to address in a fun and engaging manner.


At the end of this presentation the participant will be able to:  1. Demonstrate presentation methods that work. 2. Discuss ways to ensure your presentation meets the expectations of the students, supervisors, and yourself.

Effective Tools for Training Millennials - Tim Judge, Simtronics

The training methods which have been used for previous generations are not a good fit for Millennials. They are a different group and need to be engaged and challenged. They require a learning environment that is catered to them. Effective training for this group of trainees depends on the specific tools utilized.


Attendees will walk away with new ideas for training their Millennial colleagues.

Going Digital with MyLab Process Technologies - Greg Oliver/Monica Perez, Pearson

This session will allow each instructor who uses the Pearson-NAPTA series to enhance instruction by understanding many of the tools and resources that accompany the texts.


Each participant will better understand the valuable resources that are produced to accompany the books in the NAPTA series.

Hands-On Training Assessments (Lab) - Linda LaCoe, Lonestar College

Come find out different ways to find out what our students are learning in lab. What methods work for evaluating your lab activities?  At this best practice, several schools will review what they do in their program to assess learning from lab activities.  This is an upcoming NAPTA audit review item.


Selected schools will share what they are doing to determine lab learning, understanding and how that is measured and recorded.  Handouts will be provided.

Integrating Mobile, Virtual, Simulation and Hands-On-Training to Improve Operations Workforce Development - Tim Judge, Simtronics

Simulate real-world tasks to decrease time to competency.  Incorporate VR/AR technologies with proven learning methods to improve engagement and comprehension.

Focus on practical application with links to foundation knowledge

Provide anywhere/just-in-time access to training, documentation and procedures using mobile devices.

Support individual, small group, and remote training.


Attendee will leave with knowledge on Simulation, VR/AR, mobile devices, pilot plants and how to integrate.

Making Learning Fun with Group Interaction - Dennis Link, College of the Mainland

This workshop with be centered on the theme that engaging participants in fun, interactive activities is directly related to the amount of learning taking place.   We will involve the participants in group activities related to safety, crude oil refining and process unit startup.


At the end of workshop, participants will be able to:

  • Share safety tips to help eliminate injuries
  • Facilitate interactive learning activities with small groups
  • List the key differences in the components of a barrel of crude oil and a refined barrel
  • Place process unit startup procedure steps in the proper sequence to ensure a safe, environmentally sound and efficient startup

Managing the Learning Environment - Michael Kukuk, Troubleshooting Resources

This workshop will address the following topics in an interactive mode: factors that impact a learning environment, creating an effective learning environment, and methods for maintaining control of the learning environment.


Participants will walk away with knowledge and useful practices that can be employed to create and manage an effective learning environment for their students, setting them up for success.

NAPTA Endorsement Audit - Linda LaCoe, Lonestar College

Is your school interested in becoming endorsed?  How do you prepare for an audit?  What information will the auditor be looking for?  This presentation helps to prepare your school for a NAPTA PTEC audit by reviewing the audit tool and the school’s responsibilities for the audit day, including documents, materials, and activities.


Review the NAPTA audit tool.  Discuss school responsibilities in preparation for audit and during audit day.

One Method of Effective Refresher Training - Earl Brown, Jr., Industrial Psychologists, Inc.

This presentation will address (1) when do we need refresher training, (2) what refresher training is needed and (3) what training should we provide to address PSM’s refresher training requirements.  The PSM portion will address both procedure training and training on items such as recent MOC’s and incidents relating to process or equipment changes and troubleshooting.


Effective use of the presentation concepts will ensure operators procedure knowledge is maintained while also providing refresher training on the specific items needed for safe and efficient unit operations.

PTEC Dual Credit Programs - Linda LaCoe, Lonestar College

Learn how to start a dual credit Process Technology program at your college.  This presentation will detail the State of Texas crosswalks for the PTAC course and give best practices.


Understand how Dual Credit courses align with College courses.  Best Practice for a successful program.

Plant Trainer: Auditing your Training Program to meet Compliance - Steve Ames, ExxonMobil (ret’d)

In this workshop we will review Government Standards that require training and discuss ways of documentation. Then we will discuss key Standards such as PSM and HAZWOPER and how training departments are tracking and documenting the required training requirements of these two Standards. This will lead to the group discussion on how sites audit their training systems.


Attendees will have a better understanding of what requirements need to be audited.

Plant Trainer: Hazwoper & PSM Training Ties - Steve Ames, ExxonMobil (ret’d)

This workshop will review the training requirements of the HAZWOPER and PSM Standards and identify those training documentation needs to be developed to document the links between the two standards to make a key training procedure for the Training Section.


Attendees will have a better understanding of the training requirements in the PSM Standard and the DOT Standard and how they can be linked to the training one time for both Standards.

Plant Trainer:  OSHA PSM Standard Training - Steve Ames, ExxonMobil (ret’d)

This workshop will review the OSHA Process Safety Management Standard Elements and discuss what Elements require training.  Then we will discuss what strategies and/or Best Practices could be implemented to track, audit, and document to meet compliance.


Attendees will have a better understanding of the training requirement in the PSM Standard.

Plant Trainer: Identifying which Government Regulations Require Training - Steve Ames, ExxonMobil (ret’d)

In this workshop, we will review the OSHA 1910, DOT and EPA standards to identify what training is required and the documentation of that training.  We will discuss what processes and procedures a training organization could develop to manage this responsibility


Participants will take away an understanding of the many different government regulations that require training in the Petrochemical industry.

Research Based Troubleshooting Exercises - Don Glaser/Matthew Garvey, Simulation Solutions

Data from 403 plant operators has been collected by asking operators to rank their confidence in 30 competencies of an operator's job. These results are shared, and the resulting innovative troubleshooting exercises are discussed that attack these self-identified gaps in order to build operator competence and confidence. 


Plant trainers and PTEC Instructors will learn about the most common competencies in which operators lacks confidence. Instructors will be exposed to new simulator/workbook exercises that attack these gaps that they can bring back to their classroom and/or plant.

Teaching Troubleshooting – “A structured approach” - Michael Kukuk, Troubleshooting Resources

A structured approach for teaching Process Troubleshooting will be presented, discussed and demonstrated. Participants will see a clear path from introducing troubleshooting to the students to the students solving problems using a prescribed method and set of problem-solving tools. Participants will test the method and tools working a practice problem in the workshop.


Participants will be better prepared to evaluate and use materials and techniques for teaching students or employees the solve problems for cause and correct abnormal conditions.

Train-the-Trainer – a three-part series - Dennis Link – College of the Mainland (BP retiree)

This three-part workshop is designed for new to two-year college Process Technology Instructors and Industry Training Personnel.  The participants will acquire and demonstrate basic interactive instructor/trainer facilitation skills that will help ensure their success as a college instructor or industry trainer.

  • Workshop I will cover basic interactive instructor presentation skills.
  • Workshop II will cover learning and performance objectives desired outcomes, lesson plans and techniques to engage participants in interactive learning activities.
  • Workshop III will allow participants to demonstrate their key learnings in Tracks I and II by conducting a 5-10-minute Table-Top Teach-Back interactive learning session evaluated by experienced facilitator.


    Workshop I

  • List interactive instructor/trainer basic presentation skills
  • Explain components of Instructional Systems Design Training (ISD) Methodology
  • Describe Blooms Taxonomy’s impact on learning and performance

    Workshop II

  • Create learning and performance objectives
  • Describe how to engage participants in interactive learning activities
  • Create and utilize interactive learning activities
  • Develop interactive learning session lesson plan

    Workshop III

  • Facilitate interactive learning session
  • Evaluate interactive learning session

Training 101-Analysis - Tammy Netherland/David Hirsch, Systran

So, you suspect training is the solution to fix a performance problem? Attend Training 101: Analysis to learn about the first step in the ADDIE process.  Take away tools that will help you effectively conduct the analysis stage.  Then, build upon this information in Design 101 and Development 101.


Attendees will be able to explain the elements of the analysis phase, the outputs and how they impact and support follow-on design.

Training 101-Design - Tammy Netherland/David Hirsch, Systran

Attend Design 101 to learn the basics of how to effectively and efficiently design raining curriculum.  In this session, build upon the gaps that you uncovered in Analysis 101 and transition that information into the blueprint of your overall training curriculum.


Attendees will be able to write a scope statement and lesson objectives for a training session and sequence a training session.

Training 101-Development - Tammy Netherland/David Hirsch, Systran

After analyzing the training issue and designing the framework for your training curriculum, you are ready to develop.  Continue your journey through the ADDIE model by attending Development 101.  Take inputs from the Analysis and Design Phases and use them to complete material development and effectively address your training need.


Attendees will be able to list the steps of the development process, identify media exercises and assessment techniques; and demonstrate learning activity selection to best achieve lesson objectives.

Training 101-Implementation and Evaluation - Tammy Netherland/David Hirsch, Systran

Now that you have analyzed your need, designed your training, and developed your curriculum, it’s time to implement and evaluate its effectiveness.  In this session, you will learn implementation strategies and how to evaluate the training’s effectiveness. This session is the grand finale to the Training 101 series.


Attendees will be able to explain effective implementation strategies and explain the various methods of course evaluation.

Virtual Reality for Process Heater Training - Dr. Charles Baukal, John Zink Institute

Using virtual reality (VR) in training has been increasing rapidly as hardware and software costs decline. VR is particularly well-suited for training situations involving dangerous environments such as process heaters. These may be difficult if not impossible to reproduce in live training because of the costs and potential danger.


At the completion of the session the participant should be able to:

  • discuss the importance of using virtual reality in some specific types of training contexts
  • list the equipment needed
  • describe how this can significantly enhance student learning